What do you need help with?

Something is broken

  • Issues with your account, e.g. logging in?
  • Spotted a bug that's making the site do something weird?

First, try refreshing the page and waiting a few minutes. Sometimes that fixes website issues.

If that doesn't work, send us a message using the feedback form below telling us about the issue. Try and tell us how you think it happened or what caused it, and tell us which browser you're using (like Edge, Chrome etc.). Make sure you choose the Helpdesk option.

I want to give feedback

Got general feedback for us, such as about the site or a new feature you want?

Send us a message using the feedback form on this page. Make sure you choose the General option.

Want to give us feedback about a quiz?

Send us a message using the feedback form below, and tell us clearly which quiz you're talking about. Make sure you choose the Quiz option.

Helpdesk Support

Spotted a bug or having account issues? Let us know the details.

Optional, but helpful if we need to follow up

I want to do something else

Want to revoke parental permission for a child's account (under age 15)?

Please email us at Support@launchpanion.com and tell us the email address linked to the account.

Want to make a request for the data we hold on your account?

Please email us at Support@launchpanion.com from the email address linked to the account.

We may ask you to verify a few things before we release any data.

For all requests, you can expect us to come back to you within 2 working days (even if it's just an update).